Job Description

Job Description and Duties

This is a re-post. If you previously applied, there is no need to re-apply as your application is on file and will be considered.

Under the general direction of the Staff Services Manager II, in the Human Resources Office’s Classification & Selection (C&S) Branch, the Office Technician (OT) is responsible for providing day-to-day administrative, clerical, and office support related to the coordination of training and sensitive and personnel management projects for management in the C&S Branch. The incumbent serves as the first point of contact in assisting Department of Industrial Relations (DIR) employees with inquiries related to training enrollment and assisting managers and supervisors with general inquiries regarding C&S personnel matters.

This posting may be used to fill future vacancies in accordance with 2 CCR §249.3

To be considered for this Office Technician (Typing) job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: 

You will find additional information about the job in the .

Working Conditions

The building is located at:
2180 Harvard Street 
Sacramento, CA 95815

The Office Technician (Typing) works 40 hours per week in a building with artificial light and temperature control. There is free parking. The incumbent must be able to remain in a stationary position and upright position for long periods of time.  The incumbent in this position has frequent contact with DIR staff, representatives from other state agencies, and the public in person, by telephone, and/or email. Contact is of a sensitive and confidential nature.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Typing Certificate – 40 WPM (words per minute) issued within the last four (4) years and certified from a five (5) minute typing test.

Please attach your SOQ to your application. Applications received without an SOQ will not be considered. Resumes and cover letters will not be accepted in place of a SOQ. Instructions: No more than two pages with one-inch margins, 12 Arial font. Number and respond to each individual question in the order they appear in this vacancy announcement (no duplicate responses). Failure to follow the requirements will result in your application not being considered.

1. What skills do you believe are most critical to be successful in this position? Please describe your experience with using those skills.

2. Describe your overall computer skills and experience working with data base programs, Adobe Acrobat Pro, Microsoft Office (Word, Excel, PowerPoint and Outlook), and Microsoft Teams.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The incumbent must exercise a high degree of initiative, discretion/confidentiality, independence, reliability, dependability, good judgment, and flexibility in performing a wide variety of duties. Must be able to effectively communicate and establish/maintain professional relationships at all levels; possess good work habits; adjust to changing priorities; and work well under pressure.

The incumbent must possess the following skills:  Must possess outstanding customer service skills, interpersonal and organizational skills, exhibit good writing skills, and conflict management skills. The ability to use a personal computer and telephone is essential. The position requires the ability to operate a facsimile machine, photocopier, and other office equipment.

The incumbent must possess knowledge of the following:  Proper usage and application of grammar and spelling; apply office policies and procedures; and working knowledge of commonly used office automation/computer programs.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Information

Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status. Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.

Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.

If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant. Please note that all additional vacancies that become available may be added to this advertisement.

Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it. If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.

Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Please see Special requirements section of the posting for instructions on the Statement of Qualifications

Job Tags

Permanent employment, Full time,

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