Job Description

Are you a good match?

The ideal candidate for this role is required to have a bachelor’s degree in a business-related field, three to five years of experience in Retail Training and Development or Retail Management preferred. The ideal candidate should possess expertise in luxury client experience, leadership, hospitality, and virtual learning, along with a high level of emotional intelligence, communication styles, instructional design, presentation skills, and developmental assessments. Additional assets include gemological knowledge, Art & Culture experience, DISC & EQI certifications, strong proficiency in Microsoft Office Suite, excellent organizational skills, and the ability to travel 50%-75% of the time. Essential attributes include excellent interpersonal, public communication, and facilitation skills, strong written and verbal communication abilities, effective collaboration with all organizational levels, comfort with ambiguity, and adeptness in a fast-paced environment.

What are we expecting from you?

Reporting to the Director of Training, you will be responsible for the development of transversal training strategies that align with business priorities, implementation and deployment of content, assessment, and facilitation. 

In this role, you will:

• Customize training/coaching plans based on analysis for knowledge retention
• Partner with retail leaders to identify individual development plans
• Leverage digital tools and new technologies for enhanced learning impact
• Conduct regional needs assessments to identify training needs for sales performance
• Plan, organize, and execute online and in-person classroom trainings
• Strategize short and long-term goals for training initiatives and regional action plans
• Foster a culture of learning by engaging teams and delivering impactful trainings
• Take ownership of training activities from conception to execution

More than a role…we recruit for a career!

By joining Van Cleef and Arpels, you will be part of a Maison where employee career development is at the heart of our ambition. Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how as well as trainings about our creations.

The recruitment process:  

Please submit an application on-line. If your profile matches our search criteria, you will be contacted by the Talent Acquisition team for an interview. The recruitment process will consist of several interviews at various levels of the organization.  Applicants must have valid work authorization for employment in the USA. Salary will be negotiated based on skills and prior work experience.

Richemont offers a generous compensation and benefits package for eligible employees.

We Offer:

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

This role is eligible for annual bonus

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