Remote Live chat specialist Job at nexuswifi, West Chester, PA

U1dJcmp1NHhTMU84blpqdXc5eDIrbjhNVnc9PQ==
  • nexuswifi
  • West Chester, PA

Job Description

We are seeking a talented Remote Live Chat Specialist to join our Customer Support team. As a Live Chat Specialist you will be responsible for providing realtime assistance and support to our customers through online chat. This is a remote position allowing you to work from the comfort of your own home while still making a significant impact on our customers experience.
Responsibilities:

  • Engage with customers in realtime through online chat to provide support and assistance
  • Resolve customer inquiries issues and complaints in a timely and professional manner
  • Identify and escalate complex issues to the appropriate team members
  • Maintain a high level of customer satisfaction through effective communication and problemsolving skills
  • Document all customer interactions and follow up as needed

Qualifications:

  • Excellent written communication skills
  • Ability to multitask and prioritize in a fastpaced environment
  • Previous experience in customer service or a related field
  • Familiarity with live chat software and online customer support tools
  • Strong problemsolving skills and attention to detail
  • Ability to work independently and as part of a team

Job Tags

Remote job,

Similar Jobs

Achieve Beyond Pediatric Therapy & Autism Services

Bilingual Spanish/English Special Education Evaluator Job at Achieve Beyond Pediatric Therapy & Autism Services

 ...join a team of passionate therapists providing excellent pediatric therapy to children throughout the United States! Achieve Beyond was...  ...meet the needs of developmentally disabled children through our ABA, speech, occupational, and physical therapy. We currently offer... 

Constellation

CNA, HHA, and Companion/Homemakers Needed- Live In Job at Constellation

 ...specific care for each patient will be determined by the care plan developed. We are looking for caregivers to work Day, Weekend, and Live-In shifts. Drivers a plus! Qualifications: Previous home care experience a plus. A caring attitude toward the sick, disabled and... 

VDart Inc

Solidworks Drafter Job at VDart Inc

 ...ground up in SolidWorks based on their Inventor counterparts and then recreate the 2D drawings, whilst ensuring that meet Flowserve's CAD guidelines. This Job is 100% on-site due to restrictions on accessing export-controlled content. Candidate Requirements:... 

Adrian's Pizza

Pizza / Hoagie Chef Job at Adrian's Pizza

 ...Adrian's Pizza at 605 Thompson Run Road in the Ross Township area of Pittsburgh, PA is looking to grow our team! We are a small, locally...  ...very best pizza in the area, and looking for a Pizza / Hoagie Chef to join us in producing some absolutely delicious food that our... 

Submit Express

Search Engine Marketing Account Representative Job at Submit Express

Search Engine Marketing Account RepresentativeJob Description:The customer service representative will be responsible for maintaining constant contact with our clientele to ensure that an open line of communication exists in order to provide a superior experience that...