Technology Consultant, IT Client Support | University of California Los Angeles Job at University of California Los Angeles, Los Angeles, CA

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  • University of California Los Angeles
  • Los Angeles, CA

Job Description


Position Summary



Housed within the beautiful Rosenfeld Library, UCLA Anderson Computing & Information Services (ACIS) supports the creation, acquisition and dissemination of knowledge through providing technological solutions and information competency skills. Our mission is to enable our faculty, students and staff to access, create, analyze, organize and exchange information necessary to achieve research and educational objectives through the delivery of quality, professional information support services.

Business runs on information, access, analysis and communication. At UCLA Anderson, the library is more than books, brick and mortar. The ACIS physical and electronic environment is designed to facilitate research, information & technology skills building, communication and collaboration. Library and Computing share the Rosenfeld Library building to deliver convenient access to information and computing services.

ACIS is comprised of dedicated and enterprising librarians, programmers, technicians and staff working together to deliver a spectrum of library and electronic services to the entire UCLA Anderson community.



Salary & Compensation


*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications



  • Minimum one year of customer service experience. (Required)
  • Demonstrated experience in installing and configuring off-the-shelf PC software applications including Microsoft Office, Internet and email applications. (Required)
  • Working knowledge of networking principles, applications, protocols and hardware including TCP/IP, PPP, 802.11b, IPX/SPX. (Required)
  • Demonstrated ability to handle difficult customer service situations calmly, courteously and efficiently. (Required)
  • Must be able to lift and move equipment weighing up to 30 pounds. (Required)


Special Conditions for Employment



  • Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
  • Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.


Schedule


Monday through Friday, 8:00 a.m. to 5:00 p.m.

Union/Policy Covered


TX-Systemwide Technical

Complete Position Description



About University of California Los Angeles

Why work at UCLA? Benefits:UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union. The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status.

Connections working at University of California Los Angeles

Job Tags

Holiday work, Monday to Friday,

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